Privacy Policy

Data controller

The data controller is MB Otterly, company code 306173955, address Gedimino g. 22A-14, Kaunas, Lithuania. The main privacy contact is info@otterly.lt.

Intelsentrix is the website and service communication name. Services are provided by MB Otterly.

Data we process

• Email enquiry data: name, company, role, email address, phone number if provided, message content and attachments.
• Scope and project information: system type, technologies, number of applications, APIs, IP addresses, user roles, timelines, security needs and other information submitted for assessment.
• Commercial communication data: proposals, contracts, invoice information, communication history and service delivery information.
• Website technical data: IP address, browser type, device information, visited URL, timestamp, referrer information and server errors if logged by hosting or security systems.
• Google Ads and conversion measurement data when such tools are enabled: ad click identifiers, page views, CTA or email link clicks, device and browser information, cookie or similar technology identifiers.

Why we process data

• To respond to enquiries, schedule a free consultation and prepare a preliminary estimate.
• To prepare proposals, enter into and perform contracts, deliver security services and handle administration.
• To protect the website, email communication and service delivery.
• To comply with accounting, tax and legal obligations.
• To measure Google Ads campaign performance when the user has provided the required consent for cookies or similar technologies.

Legal basis

We process data based on contract performance or steps before entering into a contract, legal obligations, legitimate interest to respond to B2B enquiries and secure our systems, and consent for advertising cookies, remarketing and non-essential measurement.

For Google Ads use in the EEA, we take into account the Google EU user consent policy. More about Google advertising technologies: Google advertising technologies explanation.

Who we share data with

• Hosting, email, IT infrastructure and security service providers.
• Accounting, legal, banking and administration service providers where needed for business operations.
• Google, if Google Ads, Google tag, conversion measurement or remarketing is enabled on the website.
• Public authorities where required by law.

International transfers

When international service providers are used, data may be processed outside the European Economic Area. In such cases we rely on applicable safeguards, such as European Commission standard contractual clauses or other lawful mechanisms.

Retention

• Enquiries that do not become a project are generally retained for up to 24 months unless a shorter or longer period is needed for security, dispute handling or legitimate interest.
• Contracts, invoices and accounting data are retained according to applicable accounting and tax law.
• Website technical logs are generally retained for a short period, often up to 90 days, unless longer retention is needed to investigate a security incident.
• Google Ads and cookie data retention depends on Google tool settings, user consent and Google's applicable retention periods.

Your rights

You may request access, rectification, erasure, restriction, objection, data portability or withdraw consent where processing is based on consent. Email info@otterly.lt.

If you believe your data is processed improperly, you may contact the Lithuanian supervisory authority: Valstybinę duomenų apsaugos inspekciją.

Security and confidentiality

Because our services relate to cybersecurity, you may share sensitive technical information by email or during a project. Such information is processed only for the agreed service, scope assessment or communication purpose. We recommend not sending passwords or access keys through an unprotected channel.

Policy updates

This policy may be updated when website functionality, Google Ads integrations, cookie use or legal requirements change.